If you're having trouble activating your license, it's likely because you previously activated it using a different email address. Make sure you use the same email address when reactivating.

1. Click “Reactivate” on the link you received.

2. Wait until a pop-up appears to register an account.

3. Enter your email and password details.

4. Click Continue.

5. Select the option to request an OTP code (only once).

6. Enter the OTP code sent to your email.

7. Complete the verification process successfully.

8. Scroll down until the Download button appears, then reinstall the application.

If you are still experiencing issues after following these steps, please contact customer support for further assistance.