Applicable For: Windows
Norton Cloud Backup helps protect your data if you become a victim of ransomware or malware, or if you experience major hardware issues. Disasters that damage or destroy your computer cannot harm your backups because they are stored in a different location. You can restore the files to their original location or download them to any device.
You can activate your Cloud Backup entitlement in the Feature Setup wizard that appears soon after you complete your product installation. However, if you missed activating while onboarding, you can follow the instructions below to activate Cloud Backup.
Activate Norton Cloud Backup
On your Windows device, open the Norton device security product.
On the left pane, click Security.
In the Security dashboard, in the Cloud Backup tile, click Open.
In the Cloud Backup window, click Sign In/Authenticate.
Enter your Norton account password and click Sign In.
Norton Cloud Backup is now activated. You can now create your backup set and start backing up your files to our secure cloud storage. To know more, read Get started using Norton Cloud Backup.
Tips
- You need to be signed in to your Norton product to use the Cloud Backup feature.
- Norton Cloud Backup is available only on Windows.
- To check if your subscription plan includes Cloud Backup and the storage space available, Sign in to your account and check your subscription plan.
- Sometimes, a backend service outage or server maintenance can stop you from activating your Cloud Backup. To identify if there is a service outage, check the Norton Service Status page. If the Norton Storage Service is down, try activating it after some time.
More help
Update your credit card information
Download and install your Norton device security
Stop your Norton subscription from automatically renewing
Request a refund for an annual renewal fee
Still have questions?
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